Privacy Policy

Last updated: [EFFECTIVE DATE]

This document uses placeholders shown like [THIS]. Replace each one (business name, contact email, jurisdiction, effective date) before publishing. This template is a starting point and is not legal advice — have it reviewed by a qualified professional.

This Privacy Policy explains how [BUSINESS NAME] ("we", "us", or "our") collects, uses, and protects your information when you use Axolutely (the "Service") at axolutely.com and app.axolutely.com. By using the Service, you agree to the practices described here.

1. Information we collect

Information you provide

Account information — your email address, password (stored only as a secure hash), and display name.
Content you create — ideas, descriptions, notes, scripts, shot lists, tags, categories, schedules, and any links or captions you import.
Billing information — if you subscribe to a paid plan, payment details are collected and processed by our payment processor, Stripe. We do not store your full card details on our servers.

Information collected automatically

Usage data — actions you take in the app (such as feature usage and AI/import counts) used to enforce plan limits and improve the Service.
Technical data — IP address, browser type, and similar information from your requests, used for security, abuse prevention, and rate limiting.
Session cookies — a cookie is used to keep you signed in. It is essential to the Service; we do not use third-party advertising trackers.

2. How we use your information

To provide, operate, and maintain the Service.
To authenticate you and keep your account secure.
To process subscriptions and payments.
To enforce plan limits (content items, AI credits, imports).
To prevent abuse, fraud, and misuse of the Service.
To respond to your requests and provide support.
To improve and develop features.

3. When you use AI features

When you choose to use an AI Assist feature, the text you submit is sent to a third-party AI provider to generate the requested output. We may change AI providers over time to improve cost, quality, and reliability. AI features are opt-in and only run when you request them. Do not submit information you are not comfortable sharing with a third-party AI provider.

4. When you import a link

When you import a public social media link (for example, a TikTok URL), we request publicly available information about that content from the relevant platform's public interface to prefill your idea. We do not access private accounts or content you are not authorized to view.

5. How we share information

We do not sell your personal information. We share information only with service providers that help us operate the Service, including:

Stripe — payment processing and subscription management.
Our AI provider(s) — to process AI Assist requests you initiate.
Social platforms' public interfaces — to retrieve public data for link imports.
Hosting and infrastructure providers — to run the Service.

We may also disclose information if required by law or to protect our rights, users, or the public.

6. Data retention

We retain your account and content for as long as your account is active. If you delete your account, we delete or anonymize your personal data within a reasonable period, except where we must retain certain records (for example, billing records) to comply with legal obligations.

7. Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS) and hashed passwords. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal information, or to object to certain processing. To make a request, contact us at [CONTACT EMAIL]. We will respond as required by applicable law.

9. Children

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them.

10. International users

We operate the Service from [JURISDICTION]. If you access the Service from elsewhere, you understand your information may be processed in that location.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above, and material changes may be communicated to you within the Service.

12. Contact

Questions about this policy? Contact us at [CONTACT EMAIL].